By email: firstname.lastname@example.org
You can buy unengraved anniversary medalliions anywhere, but nothing makes the token of your success in recovery more personal and meaningful than having your own name and sobriety or clean date on it. Of course, you can take our medallion to an engraving shop to get it presonalized, but the cost of custom engraving one small item is prohibitive. Realizing the importance and need for such personalizing, it became our goal to provide this service to the recovery community at a reasonable price. We have been engraving recovery medallions for over 10 years. In that time we have built up a large and loyal customer base, due to the quality of our work and our fast order response time. Every member of the Recovery Expressions staff is in recovery and has been for a considerable period of time. This is not just a business for us, it is service work.
Our contact information
By standard mail:
P. O. Box 584
Duluth, Ga. 30096
We normally ship within three business days unless there is a question about the order or a special product is ordered that we don't currently have in stock. We ship USPS first class maiL. For USPS shipping the cost is $2.99 for First Class mail and $7.95 for Priority Mail. We can guarantee when we ship your order, but not when you will receive it. That is completely dependent upon the USPS system.
Cancellation, refund and return policy
Please notify us immediately if you have a cancellation, otherwise because of our quick service you run the risk of your medallion already having been engraved.
If the engraving on your order does not correctly reflect what you put on your order, we will replace the incorrect item absolutely free.
If the engraving is incorrect because the information you had on your order was incorrect, we will replace the incorrect item, but at your expense.
If you are just not satisfied with some item on your order for any other reason than engraving error you can return the item within 20 days to us for a full refund as long as it is in as new condition. We advise you to contact us before returning the item so that we can discuss it with you first.